Hotel phone systems linked to your PMS
Connect room phones to your property management system for automatic check-in and check-out, wake-up calls, housekeeping status and call charges on the folio.
Hotel Phone Systems
Hotels need more from a phone system than an office does. Rooms must open and close with the stay, calls must be billed correctly and housekeeping needs to update status from the room.
A hospitality-ready phone system links to your PMS so the front desk does less and guests get a better stay.
Part of our Business Phone Systems
At a glance
Designed, installed and supported by Telsol across Toronto and the GTA.
From the camera or reader to action
Check in
The PMS opens the room phone and sets the guest name.
Stay
Wake-up calls, DND and messages are managed by phone or desk.
Service
Housekeeping updates room status from the room phone.
Check out
Calls are posted to the folio and the phone is locked.
Built around the way your site runs
Front desk automation
Check-in, check-out and room moves update the phone system automatically.
- Check-in and check-out
- Room shifts
- Guest name on the display
- Message waiting lamp
Guest services
Wake-up calls, do-not-disturb and voicemail work the way guests expect.
- Automated wake-up calls
- Do-not-disturb by room
- Guest voicemail
- Direct 9-1-1 dialing
Lines when the internet is down
Cellular gateways keep the front desk and emergency lines working during outages.
- 4G backup lines
- Automatic failover
- Lobby and elevator phones
- Remote management
Everything included
PMS interface
Two-way link to your property system.
Wake-up calls
Scheduled from desk or room.
Room status
Clean, dirty or inspected from the phone.
Call accounting
Charges posted to the folio.
Direct 9-1-1
Emergency calls without a dial prefix.
Voicemail
Personal greeting for each stay.
The equipment behind it
Every part is supplied, installed and configured by our team. Select a product for full specifications.
Frequently asked questions
Which PMS systems are supported?
The phone system uses a standard PMS interface. We confirm compatibility with your PMS and version before installation.
Can we keep our existing room phones?
Often, yes. Analog room phones can be connected through gateways or line cards.
What about 9-1-1 from guest rooms?
Guests can dial 9-1-1 directly, and the call can alert the front desk with the room number.
Often paired with
Cellular Phone Lines & Backup
Phone lines over 4G for cottages, sites and backup when landlines fail.
Learn moreVisitor Management
Pre-registered invites, QR check-in, badges and a live on-site list.
Learn moreMobile & Field Workforce
Geofenced mobile check-in, field visits and tasks for teams on the road.
Learn moreReady to plan your project?
Tell us about your site and we'll recommend a right-sized solution, free of charge.